privacy policy

Last updated: October 2026

This policy explains how Eloquent Agency Nikola Mircic PR, Pop Vlade Zecevica 17, 21208 Sremska Kamenica, Serbia (“we”, “us”), the company behind Sitecake, collects and uses personal data. We are the controller of the data described here.

Information we collect

We collect only the data necessary to provide and improve the Sitecake service. This includes:

• Email address (for license delivery and support)
• Payment information, handled entirely by Paddle.com, our reseller and Merchant of Record (we never see or store your card details)
• Website usage data via Google Analytics (pages visited, device, browser and approximate location, collected with cookies), which we also link to purchases to see which pages lead to sales

How we use your data

Your data is used solely for:

• Processing and delivering your Sitecake license
• Providing customer support and ticket responses
• Sending update notifications for purchased software
• Improving our website and product through aggregated analytics

We do not sell, rent, or share your personal data with third parties for their marketing purposes.

Data security

All payments are processed through Paddle using industry-standard encryption. Your editor password is stored as a hash on your own server, and we never have access to it.

Cookies

We use minimal cookies for Google Analytics and session management. You can disable cookies in your browser settings.

Contact

For privacy-related inquiries, contact us at [email protected] or open a ticket at support.sitecake.com.